Revolutionize Your Phone Experience with Our VoIP Service
Optimize Your VoIP System with Insights from Performance Reports
Take your VoIP system to the next level with our performance reports!
Unlock Your Team's Potential with Real-Time Analytics and Insights
Never drop a call again with our industry-leading reliability
All the Features that you need
We offer live reporting as a powerful analytics feature to help you monitor your communication performance in real-time. With live reports, you can keep track of key metrics and make data-driven decisions to improve your communication effectiveness.
With performance reports, you can gain valuable insights and take action to optimize your communication processes for maximum impact.
A powerful tool that provides real-time insights into performance. It helps you monitor key performance indicators (KPIs) and make informed decisions to improve efficiency and customer satisfaction.
Work with your teams, wherever they are
Incorporate 3CTEL’s phone features seamlessly into your preferred business applications, such as Google, Microsoft, and Salesforce, and tailor integrated applications to fit your company’s specific requirements.
Connect From Any Device
Our Applications Let you connect from any device & connects you to the world
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Always Steady & Connected
VoIP analytics can provide valuable insights into the performance of your VoIP network, including call quality, call volume, and call duration. By analysing this data, you can identify areas for improvement to ensure that your VoIP communications are reliable, efficient, and effective.
You can analyse a wide range of data, including call quality, call volume, call duration, call completion rates, call routing, and more.
Yes, VoIP analytics can help with cost optimization by identifying areas where you can reduce costs without sacrificing performance. For example, by analysing call volume data, you can identify peak usage times and adjust your team capacity accordingly to avoid over-provisioning.