Financial Services Solution
Powering Your Financial Communications into the Future
Enhance your communication capabilities, improve collaboration, and stay connected with clients and employees no matter where they are.
Stay Connected with Your Clients Anytime, Anywhere with VoIP.
Never drop a call again with our industry-leading reliability
Transforming the Way banking Services Communicate
Say goodbye to boring, outdated banking communication methods!
Increase Efficiency with Automated Processes
Automate many routine banking processes such as call routing and queuing, enabling employees to focus on more important tasks.
Ensure Business Continuity with Redundancy
Provides redundancy by automatically routing calls to backup mobile devices in case of network failure. This ensures that communication is never lost, enabling business continuity.
Provide a Consistent Customer Experience across All Channels
Offer a consistent customer experience across all channels, whether customers contact the bank through phone, email, chat, or social media. This helps provide seamless customer service.
Reduce Wait Times and Improve Call Handling
Improve call handling times and reduce wait times by automating call routing and queuing. This ensures that customers are quickly connected to the right agent, reducing frustration and improving overall customer satisfaction.
The Key to Seamless Communication in Financial Services
Communication is the backbone of financial services, and VoIP is the key to unlocking seamless communication.
Enables investment managers to communicate with clients in real-time, leading to better client engagement and retention. Features like video conferencing and screen sharing also help investment managers provide more personalized and effective advice.
VoIP systems can automate many routine investment management processes, enabling investment managers to focus on more important tasks such as portfolio management and research. This can help investment managers increase productivity and ultimately improve returns for clients.
Our system provides call recording and archiving features, which can help investment managers comply with regulatory requirements and provide evidence of compliance in case of audit or investigation.
Work with your teams, wherever they are
Incorporate 3CTEL’s phone features seamlessly into your preferred business applications, such as Google, Microsoft, and Salesforce, and tailor integrated applications to fit your company’s specific requirements.