Administration Features​

Create a custom menu system for callers

Benefits of Multi-Level IVR

Design custom menus to meet your specific business needs and direct callers to the right department or agent.

Set up multi-level routing options to provide callers with multiple choices to reach their desired destination.

Distribute incoming calls automatically to the appropriate department or agent based on the selected option.

With a multi-level IVR system, you can ensure that your business is available to customers around the clock, even when your team is not.

Never drop a call again with our industry-leading reliability

Analytics & Integrations

Identify opportunities with industry-leading analytics and add in the apps your teams need.

Incorporate 3CTEL’s phone features seamlessly into your preferred business applications, such as Google, Microsoft, and Salesforce, and tailor integrated applications to fit your company’s specific requirements.