Administration Features​

Play music or pre-recorded messages for callers

Benefits of Music on hold

Keep your customers engaged while they wait on hold by playing music or messages that reflect your brand and services.

Use music on hold to increase brand awareness and promote your products or services to potential customers.

A music on hold feature helps create a professional image for your business, showing customers that you are organized and efficient.

By utilizing music on hold, you can manage call volume and ensure that customers are kept informed while waiting on hold.

Never drop a call again with our industry-leading reliability

Analytics & Integrations

Identify opportunities with industry-leading analytics and add in the apps your teams need.

Incorporate 3CTEL’s phone features seamlessly into your preferred business applications, such as Google, Microsoft, and Salesforce, and tailor integrated applications to fit your company’s specific requirements.