Benefits of Extensions
Extensions allow you to streamline your communication processes and improve efficiency within your organization. Calls can be quickly directed to the right department or individual, reducing the need for call transfers and increasing customer satisfaction.
With extensions, you can make your employees more accessible to customers and colleagues. Calls can be easily routed to mobile phone or other devices, allowing employees to stay connected even when they’re not in the office.
Extensions can be customized to meet the unique needs of your business. You can set up different extensions for different departments, create personalized voicemail messages, and more.
With extensions you can add multiple features on each extension like multi-level auto-attendants, departmental extensions, call forwarding, conference calling and voicemail for individual extension.
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Analytics & Integrations
Identify opportunities with industry-leading analytics and add in the apps your teams need.
Incorporate 3CTEL’s phone features seamlessly into your preferred business applications, such as Google, Microsoft, and Salesforce, and tailor integrated applications to fit your company’s specific requirements.