One app instead of three
Calls, meetings and chat run from the same window, so staff stop hunting for which tool a given client uses.
Video Meetings
Turn a phone call into a screen share, send a client a link that works in their browser, and let anyone who cannot get online dial in by phone instead.
3CTel Video Meetings is the video conferencing part of the business phone platform. Meetings start from the same desktop and mobile app staff use for calls, guests join from a browser link without an account, and an audio dial-in number is available for anyone without video. Hosts can share screens and record sessions. Calendar scheduling is available where an integration is confirmed during planning.
Calls, meetings and chat run from the same window, so staff stop hunting for which tool a given client uses.
Every meeting can carry a dial-in number, so a customer in a truck or on a weak connection hears the whole conversation.
Share a quote, a drawing or a screen mid-call and the fifteen-minute back-and-forth becomes a two-minute look.
Record the session so the person who missed it — or the person who has to build what was agreed — can watch the part that matters.
Start ad hoc or escalate a live call into video without moving anyone to a different platform or asking for another login.
Send a link and clients join from a browser. No account to create, no software to install before a meeting they did not schedule.
Share a full screen, a single window or a document, with remote control available where the participants allow it.
Audio dial-in numbers let participants join by voice when video is not practical, and they stay in the same room as everyone else.
Record meetings for training, handover or absent stakeholders, and share the file with the people who need it.
Meeting links can be added from Outlook or Google Calendar, where an integration is available and scoped during planning.
In-meeting chat, mute controls, waiting rooms and host tools keep a client-facing session orderly.
The mobile app carries meetings as well as calls, so a site visit does not mean missing the review.
Professional services firms run proposal walkthroughs on the platform they already pay for as their phone system.
Daily check-ins start from the same app people answer calls in, with dial-in for anyone driving between sites.
Support staff share screens with a customer instead of talking them through eleven clicks blind.
Record the session once and reuse it, rather than repeating the same walkthrough at each branch.
Conversation intelligence produces a summary and transcript of a recorded meeting, and an AI workflow drafts the follow-up email, logs the notes against the account in your CRM and schedules the next step, each in the approval mode you set.
Meetings are part of the same platform as your phone service, so setup is mostly about who hosts, how guests join and where recordings go.
We identify which users need host rights, meeting rooms or a personal meeting link, and which only ever join.
Waiting rooms, guest permissions, recording rules and whether dial-in is attached to every meeting are configured to your preference.
Scheduling from Outlook or Google Calendar is set up where an integration is available, so links are created from the invite itself.
You run one meeting end to end — guest link, screen share, phone dial-in — before it goes in front of a customer.
AI in this product
Meetings produce notes, action items and follow-ups on their own, with participants told when recording and transcription are on.
With participants informed, meetings are transcribed and summarized into decisions, open questions and a short recap that is shared with attendees or filed to a connected system.
Commitments made during the meeting are extracted as action items with an owner and a suggested due date, ready for approval before they are sent or logged.
The AI can propose the next meeting time from connected calendars and draft a follow-up email or message for a person to review and send.
Guests receive a link by email or calendar invitation and open it in a browser. No account or download is required, though a desktop or mobile app is available for frequent users. A host can admit guests from a waiting room, and anyone unable to use video can join by dialling the meeting’s audio number from a phone.
For many teams, yes. Because meetings, calls and messaging share one app and one login, staff have one fewer tool to learn and one fewer invoice to pay. Whether it covers every case depends on features such as capacity and recording, which are confirmed with you during planning rather than assumed.
Usually. A meeting suits a presentation where the client may interrupt with questions, share their own screen or bring colleagues into the discussion. If the audience is large and should mostly watch, with questions handled through moderated Q&A and registration in advance, a webinar is the better fit and is offered as a separate product.
Learn more
Integrations are scoped during planning based on your systems; availability is confirmed before activation.
Reliable calling with routing your team will actually use.
Learn more: Business PhoneRun client sessions, demos and town halls that actually get attended.
Learn more: WebinarsText from the number customers already call — as a team, not from a personal phone.
Learn more: Business SMSPhones and headsets that arrive ready to plug in.
Learn more: DevicesNo. Guests open the link and join from a browser. A desktop or mobile app is available for people who host or attend meetings regularly.
Yes. Meetings can include an audio dial-in number, which is useful for clients on the road, on weak connections or simply not set up for video.
Yes. Recordings can be started by the host and shared afterward. Let participants know they are being recorded and follow your own policy for storing and sharing the files.
Meetings are conversational, with everyone able to speak and share. Webinars are structured one-to-many sessions with registration and presenter controls; see the Webinars page for that format.
Video needs more bandwidth than voice, so quality follows the connection. Participants can turn off their camera to stay in the conversation, or dial in by phone if the link is poor.
Yes, where an integration with Outlook or Google Calendar is available. We scope the calendar connection during planning and confirm what your environment supports.
Answer a few questions and get a setup that covers calls, meetings and how guests join.