Can the AI book meetings into my calendar?

How a booking works

The customer says or writes that they want a meeting. The agent asks the questions you have defined, such as which service, which person or team and whether they are new or returning. It reads availability from the connected calendar, offers times that match your rules, and books the slot. The customer receives a confirmation, and the meeting appears in the calendar with the details the agent collected.

Reminders can be sent by text or email at intervals you choose. If the customer replies to reschedule, the agent offers new times and updates the booking.

Rules you set

• Which calendars are visible to the agent, and which people or rooms can be booked.
• Working hours for each person, minimum notice, and how far ahead a booking can be made.
• Buffer time between meetings and a daily or weekly cap on bookings.
• Which meeting types can be self-booked and which need a person to confirm first.
• What details to collect before booking, and what confirmation and reminder messages say.

Bring the name of your calendar or booking tool to the planning call. Availability of the connection is confirmed before activation, and nothing is billed until then.

When no slot fits

If the customer cannot find a suitable time, the agent does not leave them stuck. Depending on your rules it can offer a callback at a time the customer chooses, take a message with the request and preferred times, or hand off to a person who can find an exception. All of these produce a task or transcript for your team, so the request is not lost.