How do video meetings work and do guests need an account?

Starting and joining a meeting

Any user can start an instant meeting from the app or schedule one for later. The invite contains a web link and a dial-in number with a meeting code. Guests click the link, enter their name and join in the browser. Your own staff can join from the app, where their business phone and the meeting are in one place.

• Guests do not need an account or a download.
• Join by phone using the dial-in number and meeting code.
• Share your screen or a single window.
• In-meeting chat for links and notes.
• Host controls: admit, mute, remove, and lock the meeting.

When to use video, when to use a call

Video is useful for walkthroughs, demonstrations and anything where a shared screen saves time. For a quick two-person conversation, a normal call is faster to start and works on any connection. Because both live in the same app, a call can be turned into a meeting when a screen needs to be shared.

Practical tips

• Use a headset or the desk phone's handset for audio; laptop microphones pick up room echo.
• Prefer a wired or 5 GHz Wi-Fi connection for the host.
• Send the dial-in number in the invite so a guest with a slow connection can still take part.
• Test a scheduled meeting once before using it with a client.

Meeting capacity and recording options depend on your plan and are confirmed during planning. A 3CTel specialist can tell you what is included.